BDP Wales Terms & Conditions
Registered name: Brynymor Digital Ltd

Effective Date: 01/01/2025

These terms and conditions (“Terms”) govern the use of services provided by BDP Wales (“we”, “us”, or “our”), a graphic design and printing company. By using our services or engaging in a contract with us, you (“Client”, “you”) agree to these Terms. Please read them carefully.

1. Services Provided

We offer graphic design, printing, and related services, including but not limited to logo design, design for print, digital printing, lithographic printing, large format printing, and related services (collectively referred to as “Services”). Our Services may vary depending on the product, and specific details will be provided upon quotation.

2. Quotations and Estimates

All quotations provided by us are estimates based on the information available at the time of the request. Final costs may vary depending on the scope of the project, materials used, or other unforeseen factors. A formal written agreement and quotation will be provided for each job and is valid for two weeks from the date of issue and are exclusive of VAT. Design cost and print cost are shown separately, and when combined will give you the total job price.

3. Artwork and Proof Approval

Before any work is printed or finalised, we will provide the Client with digital proofs of the design. The Client is responsible for reviewing these proofs carefully and providing feedback or approval. Orders will not be printed until any proofs have been approved. Any delay in approval may adversely affect the delivery date. Due to our quick turnarounds, we are unable to make any changes to the artwork or order specification once your artwork is signed off. You accept that once you have approved the proof, the product(s) cannot be changed nor cancelled. We shall have no liability to you for any errors in the proof discovered after approval. When proof reading your artwork, you are responsible for checking:

• Spelling
• Grammar and punctuation
• Contact details
• Logos and Images
• QR Codes work correctly

Once the proof is approved, any changes requested afterwards may be subject to additional charges.

We take no responsibility for supplied artwork.

4. Copyright and Content

It is the responsibility of the Client to ensure that they either own the copyright or have written permission or authorisation from the copyright owner to use images, logos, trademarks or other artwork and content supplied in the artwork.

For artwork created by us, upon full payment, the Client will own the rights to the final approved design. We retain the right to showcase the design in our portfolio or marketing materials unless otherwise agreed in writing.

If we use stock images, fonts, or other third-party materials in the design, the Client will not have ownership rights to these assets unless they have purchased or licensed them separately.

5. Payment Terms

All accounts are considered proforma until such time as the Client has been offered, in writing, a credit facility. Credit terms are within 30 days of the date of invoice, unless previously agreed in writing. Credit limits and terms are subject to the discretion of BDP Wales.

6. Delivery and Turnaround Times

We quote based on our standard artwork turnaround of 3 – 5 working days and standard print turnaround of 3 – 5 working days (unless stated otherwise).  We aim to meet the agreed-upon delivery or project completion deadlines. However, delays may occur due to unforeseen circumstances, and we will notify you of any changes. We are not responsible for delays caused by third-party suppliers, courier services, or other external factors.

7. Privacy and Data Protection

We will handle your personal data in accordance with our Privacy Policy. We will only use the data you provide for the purpose of completing your project and will not share it with third parties unless required for the delivery of the services (e.g., printing suppliers, couriers).

8. Complaints and Dispute Resolution

If a dispute arises between the Client and us, we will endeavour to resolve it amicably. All claims in relation to the quantity or quality of the order must be made in writing within 14 days of order receipt. If it is agreed that the products supplied are not of a satisfactory quality, or do not conform to the industry standard of 5% colour or quantity tolerance, BDP Wales may choose to reprint the work, provide a refund or apply a discount. If an order is incorrect and we agree to a reprint, the incorrect batch will be collected and recycled where possible. Alternatively, if you wish to keep the defective batch, this will be chargeable at an agreed reduced cost.

By engaging our services, you acknowledge that you have read and understood these Terms and Conditions.

Email: hello@bdp.wales
Phone: 01792 456 661
Website: www.bdp.wales

WEBSITE TERMS & CONDITIONS

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.bdp.wales, whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

1. INFORMATION ABOUT US

Brynymor Digital Ltd. registered office is at: First Floor, Menzies Distribution, Mill Stream Way, Swansea Vale, SA7 0AG

2. ACCESSING OUR SITE

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

3. INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

4. RELIANCE ON INFORMATION POSTED

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

5. OUR SITE CHANGES REGULARLY

We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

5. OUR LIABILITY

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

1. All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
2. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
3. Loss of income or revenue;
4. Loss of business;
5. Loss of profits or contracts;
6. Loss of anticipated savings;
7. Loss of data;
8. Loss of goodwill;
9. Wasted management or office time; and
10. For any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

 7. INFORMATION GATHERED FROM YOUR VISIT

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

8. UPLOADING MATERIAL

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We reserve the right to remove any material or posting you make on our site.

9. VIRUSES AND HACKING

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

10. LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to make any use of material on our site other than that set out above, please address your request to hello@bdp.wales.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

11. VARIATIONS

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

12. YOUR CONCERNS

If you have any concerns about material which appears on our site, please contact hello@bdp.wales

Thank you for visiting our site